Privacy Policy and Terms & Conditions

1. Introduction


Welcome to Pyramids Tax. Your privacy and data security are of utmost importance to us. This document outlines our policies regarding data collection, usage, refunds, cancellations, and dispute resolution to ensure compliance with legal and financial regulations, including those required by Stripe. By using our website (https://www.pyramidstax.com), you agree to these terms.


2. Data Collection and Usage

2.1 Personal Information We Collect.


We collect personal data from individuals and businesses who use our services. This may include:

  • Full name, email address, phone number, and physical address

  • Financial and tax-related information

  • Payment details (processed securely through Stripe)

  • Company formation or dissolution details

  • ITIN application details

2.2 How We Use Your Data


We use your information to:

  • Provide tax and accounting services

  • Process payments securely via Stripe

  • Communicate with you about your services

  • Comply with legal and regulatory requirements

  • Improve our website and services

2.3 Cookies and Tracking Technologies.


Our website uses cookies to enhance your experience and analyze website traffic. You can manage your cookie preferences through your browser settings.


3. Payment Policy

We accept online payments via Stripe for all services, including Individual Tax Return, Corporate Tax Return, Company Formation, Company Dissolutions, Bookkeeping, Payroll Service, ITIN Number, and IRS Representation.

3.1 Payment Security.


All payments are processed securely via Stripe. We do not store or process credit card details directly on our servers.

3.2 Billing and Charges.


By booking a service, you authorize us to charge the full amount to your selected payment method. All charges are non-refundable unless stated otherwise in our refund policy.


4. Refund and Cancellation Policy

4.1 Refund Policy


Refunds are granted under the following conditions:

  • If a service is canceled before work begins, a full refund will be issued.

  • If work has commenced but is incomplete, a partial refund may be considered.

  • No refunds will be issued once a service is fully rendered.

  • ITIN applications and IRS representations are non-refundable once submitted.

4.2 Cancellation Policy


You may cancel a booked service through our online portal or by contacting us at info@pyramidstax.com at least 24 hours before the scheduled appointment.

4.3 Dispute Resolution


For any disputes regarding payments or services, please contact us at.  amir@pyramidstax.com. We will work to resolve issues within 14 business days. If a resolution cannot be reached, Stripe’s dispute resolution process will apply.


5. General Terms and Conditions

5.1 Service Agreement


By using our services, you agree that:

  • You provide accurate and complete information.

  • You are responsible for any tax obligations resulting from our services.

  • Pyramids Tax is not liable for financial losses due to incorrect information provided by the client.

5.2 Data Protection and Privacy.


We implement strict security measures to protect your data. However, we cannot guarantee complete protection against cyber threats. By using our website, you acknowledge the inherent risks of online transactions.

5.3 Limitation of Liability.


Pyramids Tax is not liable for any indirect, incidental, or consequential damages resulting from your use of our services. Our liability is limited to the amount paid for the disputed service.

5.4 Governing Law.


These terms are governed by the laws of the State of Florida, USA.

5.5 Amendments.


We reserve the right to modify these terms at any time. Changes will be posted on our website.


6. Contact Information

If you have any questions about our policies, please contact us:

Pyramids Tax LLC.


Address: 3341 N 72nd Way, Hollywood, FL 33024, USA
Phone: +1 615 569 3743
Email: info@pyramidstax.com / amir@pyramidstax.com
Website: https://www.pyramidstax.com

By using our website and services, you acknowledge that you have read, understood, and agreed to these Privacy Policy and Terms & Conditions.

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